I found this exercise really useful to generate ideas around what 16-25 year olds would potentially look for in a banking app. It’s difficult, as there definitely isn’t a one size fits all when it comes to the different needs between each age between 16-25 year olds. This is a time of constant change. With that in mind, I think customisability will have to be a key component to consider when designing this app. Financial and spending insights undoubtedly would be a massive help to all ages in this demographic, as it is the first time in your life you will receive income, which keeps increasing throughout all of these age groups.
I would quite like to conduct a survey for 16-25 year olds to see what values in banking mean the most to Gen Z.